Helmut Lang FAQs
What is the Helmut Lang returns policy?
Helmut Lang accepts returns within 30 days from the date of receipt. Items must be unused, unworn, and still have their original tags attached. Keep in mind that items purchased at a discount of 40% off or more are considered final sale and cannot be returned for a refund.
How do I return an international order to Helmut Lang?
UK customers can initiate an international return through the Helmut Lang online portal. You can choose a Standard Return to send the parcel with self-postage, or select an Express Return to use a prepaid DHL label at a discounted, negotiated rate. Note that any original duties, taxes, and shipping fees are non-refundable.
Does Helmut Lang offer a newsletter discount?
Yes, new subscribers to the Helmut Lang mailing list receive a 15% discount code to use on their first full-priced purchase. It's a quick way to save on premium denim or a classic jacket while staying updated on the latest collections and sales events.
Who owns Helmut Lang?
Helmut Lang is currently owned by Fast Retailing, a Japanese holding company that also operates brands such as Uniqlo. The namesake founder, Helmut Lang, originally launched the luxury brand in Paris in 1986 but left the label in 2005 to pursue a career in art.
Can I exchange a final sale item at Helmut Lang?
While final sale items (those discounted by 40% or more) cannot be returned for a refund, Helmut Lang does allow you to exchange them for a different size. This is strictly subject to availability, and the exchange must be for the exact same style and colour.
Our Helmut Lang Money-Saving Tips
Helmut Lang offers premium, minimalist fashion, but there are still several ways to build your designer wardrobe for less. Here are our top tips for saving on your next purchase:
- Claim the Newsletter Discount: Sign up for the Helmut Lang email newsletter and you'll receive a 15% discount code to use on your first full-priced purchase. It’s an easy way to save on new arrivals while staying updated on the latest drops and sale events.
- Shop the Sale Section: Before buying full-price, check the dedicated 'Sale' section on the Helmut Lang website. You’ll regularly find generous discounts on premium men's and women's clothing, including seasonal clearances and 'End of Season' events.
- Understand the Final Sale Policy: Be mindful when shopping for heavily discounted items. At Helmut Lang, anything purchased at a discount of 40% off or more is considered 'final sale'. While you cannot return these for a refund, you can often exchange them for a different size if needed, saving you from a wasted purchase.
- Follow on Social Media: Stay connected with Helmut Lang on platforms like Instagram and Twitter. Following the brand can help you spot early announcements for upcoming sales, promotional periods, and styling inspiration.
How to Use Your Helmut Lang Discount Code
Follow these simple steps to apply your savings at checkout:
- Browse our list of Helmut Lang discount codes and select the one that offers the best savings for your order.
- Click 'Get code' to reveal your voucher and open the Helmut Lang website in a new tab.
- Browse the men's and women's collections and add your chosen clothing, denim, or accessories to your cart.
- Once you’ve finished shopping, click the cart icon in the top right corner to review your order.
- Proceed to the checkout page and look for the promo code or discount code box.
- Enter your Helmut Lang discount code into the box and click 'Apply'.
- Check that your order total has been updated before completing your payment.
How Do We Source Discount Codes?
Our team of deal experts are constantly searching for the best discount codes to help you save on the latest brands and fashion or beauty trends. This team specialises in scouring the web for the latest sales and discounts, hand-testing each one to make sure they’re working for you.
Our commercial colleagues are the ones who build key relationships with fashion and beauty brands, even offering exclusive discounts (you won’t find these anywhere else online). With the discounts agreed, the deals team can then add them to our pages for you.
Lastly, our editorial team covers everything from brand ‘about’ sections to need-to-know FAQs. You can expect essential sales information and advice for saving at trending beauty and fashion brands.
What If My Discount Code Doesn't Work?
We pride ourselves on listing codes that will work which is why the team hand-tests each discount code. We also regularly update our pages to prevent any outdated promo codes being listed. Sometimes, a promo code might change or a sale might finish early without our knowledge. You can contact us at promocodes.whowhatwear@futurenet.com to let us know, should this happen.
How We Make Money
At WhoWhatWear, our vouchers section works by commission. Our carefully chosen selection of brands are published by our editors. Then, once you click through to the brand’s website and purchase your item, we’ll get a small percentage of that money from the brand.
We’ll drop a cookie when you use our link, which is how the brand can see you arrived through WhoWhatWear vouchers. It’s all about connecting you with brands we’d genuinely recommend to friends and family—and offering discounts for free!
