FAQs
Does Bath & Body Works offer free shipping?
Yes, Bath & Body Works offers free standard shipping anywhere in the contiguous US on orders of $50 or more, with no promo code needed. The $50 is based on your merchandise subtotal after discounts, and gift cards, Scent-Scription purchases and store pickup items don't count toward it. Below $50, standard shipping is $7.99 (or $10.99 on orders under $10) and takes 3 to 7 business days. Free shipping isn't valid online on Candle Day dates.
What is the Bath & Body Works return policy?
Bath & Body Works accepts returns of website purchases in new, gently used or defective condition, in any US store or by mail. Start your return in the online returns portal. Within 90 days of purchase you're refunded to your original payment method; after that, you get merchandise credit. Mail returns are at your own cost, as no prepaid label is provided, and gift cards can't be returned.
Can I exchange items bought online?
Yes, but only in store. You can exchange website purchases in any US Bath & Body Works store for an item of the same type and ticket price. If you'd rather not visit a store, the brand suggests placing a new order for the fragrance you want and returning the original by mail for a refund.
Does Bath & Body Works have a loyalty program?
Yes, My Bath & Body Works Rewards is free to join on the website, in the app or in store, and is open to US residents. Every $1 of eligible spend counts toward your next Reward, which gets you a free full-size product with an original price of up to $18.95. New members get $10 off a $30 purchase, valid for 30 days, and members who add their birthday get a free item with an original price of up to $9.95. Shipping charges apply when you redeem online.
Does Bath & Body Works offer a student discount?
No, Bath & Body Works doesn't currently offer a student discount. Students can still save with the $10 off $30 Rewards welcome offer, the free full-size Rewards you earn through spending, and the brand's multibuy offers on body care, hand soaps and candles.
Does Bath & Body Works offer a military discount?
No, Bath & Body Works doesn't currently offer a military discount, and ID.me says it isn't aware of one. It does ship to APO and FPO addresses at its $7.99 flat rate for standard shipping on orders over $10, though delivery to military addresses can take up to 30 business days because of military handling times.
Can I use more than one promo code at Bath & Body Works?
No, only one promo code can be applied per order, and if you enter a second, only one will be kept. Most of the brand's offers and promotions, including free standard shipping on orders of $50 or more, don't need a code at all. To use two codes, the brand recommends placing two separate orders.
Does Bath & Body Works offer price adjustments?
Yes, if the price of something you bought online drops within 14 days of purchase, you can get a one-time adjustment to the current website price by chatting with customer care. It doesn't cover flash sales, select promotions lasting 48 hours or less, Candle Day pricing, TikTok pricing, email offers or Scent-Scription orders, and online purchases can't be matched to in-store prices or prices in other channels.
When does Bath & Body Works have sales?
Bath & Body Works has two named sale events. Its annual Candle Day has run in early December with event pricing on 3-wick candles, and its Semi-Annual Sale has run in June across body care and home fragrance, with early access for loyalty members. Free shipping on orders of $50 or more isn't valid online on Candle Day dates, and Candle Day prices aren't eligible for price adjustments.
Hints and Tips
Join Rewards before your first order: New members get $10 off a $30 purchase. The offer lands in your Wallet within 72 hours of joining and is valid for 30 days, so sign up a few days before you plan to buy. If you've just bought something, join within seven days and that purchase can still count toward your first free Reward.
Spend your Reward on a full-price favorite: A Reward covers one eligible item with an original price of up to $18.95, and the bag applies it to the eligible item with the highest original price. Eligibility is based on the original price, not the sale price, so a 3-wick candle on promotion won't qualify. Rewards are valid for 90 days and can't be used on bundles.
Add a hand soap to reach $50: Free shipping starts at $50 after discounts. If you're just short, adding a hand soap or a PocketBac sanitizer can take you over the threshold instead of paying $7.99 for standard shipping.
How do we source promo codes?
At WhoWhatWear, our offers experts are constantly sourcing the best promo codes for you to save on in-demand beauty and fashion brands. Our team curates the latest promo codes, hand-testing every code so you can shop fashion and beauty for less.
Our commercial team is the bridge between us and the brands. The team even negotiates exclusive promo codes for you, which you won’t find elsewhere, so you can save on investment pieces or beauty. Next, our deals team will put together the promos and add these to the WhoWhatWear website.
Lastly, our editorial SEO team spends hours writing content to help you save on the latest trends. That can be anything from ‘about’ sections, essential FAQs, and sales updates, to helping you source perfect, affordable finds.
What if my promo code doesn’t work?
As voucher professionals, we’ve learnt a thing or two about finding only the best promo codes which actually work. This has given our team a well-trained eye—we’re able to scour the web and find the perfect codes for you.
Occasionally, a promo code or sale might change its expiry date without us knowing. In such a case, you can contact us at promocodes.whowhatwear@futurenet.com to let us know.
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