FAQs
Does Madewell have free shipping?
You can get free standard shipping by signing up for the Madewell loyalty program. At the highest tier, Madewell Icon, you can get free expedited shipping. Without the loyalty program, economy shipping costs $3 or standard shipping costs $5.
How can I get an email discount at Madewell?
You can sign up for the Madewell email newsletter by going to its website. From here, scroll to the bottom of the homepage and there should be a sign-up box. You can then type your email address to be sent exclusive promotions, sales updates, and the occasional promo code.
Does Madewell have a student discount?
Yes! College students and teachers can get 15% off their orders at Madewell. You will need to sign up for a Madewell Insiders loyalty account, and then verify your work status. Madewell might ask you to upload some documentation, but this is a simple process.
When are the Madewell sales?
You can shop for the best Madewell discounts during end-of-seasons. For example, Madewell usually has an exclusive sale for loyalty shoppers of up to 25% off for those signed up for its loyalty program. Black Friday is another key sales date. Last year, the brand had 40% off during the week before Black Friday and 50% off on the day itself.
What is Madewell’s return policy?
Madewell accepts returns within 30 days of the original purchase. Your merchandise should be unworn, unwashed, and undamaged. You will need to have purchased it directly from its website for a refund. For Madewell Insiders, return shipping is free. For all other U.S. customers, the cost of return shipping with the prepaid label provided is $7.50. This will be deducted from your refund.
Hints & Tips
Recycle Your jeans: You can donate any pair of jeans to Madewell and you’ll receive $20 off a new pair of Madewell jeans. You can donate the jeans to your nearest Madewell store or via mail. Madewell will then resell or recycle your jeans, and send your $20-off promo code.
Community Heroes Discount: First responders, medical professionals, and military personnel can save on their next order with the Madewell Community Heroes discount. To enjoy this offer, you will need to create a Madewell account and verify your employment credentials.
Get Free Shipping at Madewell: When you sign up for the Madewell loyalty program, you’ll get free standard shipping on your order. If you’d prefer not to sign up, then ground shipping starts from only $3 per purchase. Your order should arrive within 10 working days.
Become a Madewell Insider: It’s free to sign up for the Madewell loyalty program. For every dollar you spend, you’ll receive one point. You’ll also receive two points for every dollar spent on jeans. For every 250 points, you’ll receive $10 to put toward your next purchase. You can also get exclusive sales events, with previous sales of up to 25% off. Points can also be earned when you add your birthday to your account, attend a stylist appointment, or write a review.
Refer a Friend to Madewell: Help your friend to save on their first order and save on your next when you send them your referral code. They will receive a $20 off coupon code to use on their first order over $100. Once their order has gone through, you will receive your own $20 Madewell promo code to save on your next order over $100.
Take Advantage of Curbside Pickup: If you live near a Madewell store, you can choose curbside pickup for free. When your order is ready, you’ll receive an email. When you arrive at the store, call the phone number listed in the email, and an associate will bring your purchase directly to your vehicle.
- Select your preferred Madewell promo code.
- Click the link to open the Madewell website.
- Add your desired items to your shopping bag and check out.
- Copy and paste your chosen Madewell promo code into the field that says “Promo Code.”
- Click “Apply” to see the savings deducted from your total.
- After applying the code, check to see the right amount was deducted.
